Returns & Exchanges
Baidyanath Ayurved is committed to your wellness and satisfaction; if you receive a damaged or incorrect herbal product, you may request a return within 7 days of delivery. Due to the nature of Ayurvedic supplements and personal care items, we can only accept returns on unopened and sealed packaging.
Initiate Request
Contact our customer care team via email or phone with your order ID and clear photographs of the product if it is damaged or incorrect.
Verification
Our quality assurance team will review your request within 48 hours to ensure the return meets our safety and hygiene eligibility criteria.
Pickup and Packaging
Once approved, please pack the item in its original container and we will arrange a reverse pickup from your registered delivery address.
Refund Processing
After the item reaches our warehouse and passes inspection, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing